Privacy Policy hari88 — Your Personal Data Protection

Hari88 ("we", "our platform") values the privacy of every individual who uses our services. This Privacy Policy is designed to ensure you have a clear understanding of how your personal information is managed from the moment you register until you are no longer active on our platform.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and adhere to international industry standards in personal data management. All data collection and processing is carried out transparently, responsibly, and solely for legitimate purposes.

This policy applies to all information we collect through the hari88 website, mobile app, email communications, customer support, and any other interaction channels between you and the hari88 platform. Please take the time to read it carefully as it protects your rights as a member.

Hari88 collects your personal information through several different means depending on how you interact with our platform. The following are the main categories of information we collect:

A. Account Registration Information

• Full name as shown on official identification documents.
• Date of birth for age verification (must be 18 years or above).
• An active email address for account communications.
• Mobile phone number registered in Malaysia.
• Account password (stored in encrypted form, unreadable by our staff).

B. Identity Verification (KYC) Information

• A copy of your national identity card (MyKad) or valid passport.
• Proof of address such as a recent utility bill or bank statement.
• Bank account details for processing deposits and withdrawals.
• A selfie or facial photo for identity verification (if requested).

C. Platform Usage Information

• Gaming activity records including bets, wins, and session duration.
• Financial transaction history — deposits, withdrawals, and bonuses.
• System access logs including IP address, device type, and browser.
• General geographic location data (not precise GPS location).

D. Communication Information

• Conversation records with the hari88 customer support team via Live Chat.
• Feedback, complaints, and enquiries you submit to us.
• Your communication preferences and account notification settings.

Every piece of information we collect from you is used for specific and lawful purposes. hari88 never uses your personal data for any purpose beyond the scope stated below:

• Account Management: To create, verify, manage, and protect your hari88 account.
• Transaction Processing: To process deposits, withdrawals, and all financial transactions securely and accurately.
• KYC Verification: To verify your identity in compliance with legal requirements and fraud prevention.
• Customer Support: To respond to enquiries, resolve complaints, and provide technical assistance.
• Platform Security: To detect and prevent fraudulent activity, money laundering, and cybersecurity threats.
• Service Improvement: To analyse usage patterns and improve the user experience on the hari88 platform.
• Promotional Communications: To send the latest bonus and promotional information to members who have consented to receive such communications.
• Legal Compliance: To fulfil legal obligations, regulatory requirements, and directives from relevant authorities.

Hari88 will not use your personal data to make automated decisions that have a material effect on your rights or interests without appropriate human intervention.

Hari88 processes your personal data on valid legal bases under Malaysia's PDPA. Depending on the type of data and the purpose of processing, we rely on the following bases:

You have the right to withdraw your consent at any time for processing that relies on consent, such as marketing communications. Withdrawal of consent does not affect the validity of any processing carried out prior to withdrawal.

Hari88 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where we need to share your data with trusted parties:

• Service Providers: Technical partners such as licensed payment service providers, licensed game suppliers, and identity verification companies that help us operate the platform. All such providers are bound by strict confidentiality agreements.
• Legal Authority: Law enforcement bodies, courts, or regulatory agencies when required by law or a valid court order.
• Fraud Prevention: Fraud prevention agencies and relevant industry bodies for the purpose of detecting and preventing illegal activities.
• Business Transfers: If hari88 is involved in a merger, acquisition, or asset sale, user data may be transferred as part of the business assets, subject to continued privacy protections.

Protecting your personal data is hari88's top priority. We implement multiple layers of technical and organisational safeguards to keep your information secure at all times:

• 256-bit SSL Encryption: All data transmitted between your device and hari88 servers is encrypted using the highest industry-standard encryption.
• TLS 1.3 Protocol: Data transmission uses the latest TLS version for maximum transfer security.
• Strict Access Controls: Only authorised hari88 staff with a need-to-know basis may access your personal data, in accordance with the principle of least privilege access.
• Stored Data Encryption: Sensitive information such as passwords and financial details is stored in encrypted form on our servers.
• 24/7 Monitoring: A real-time security monitoring system operates around the clock to detect and respond to any threats.
• Regular Security Audits: Independent security assessments are conducted periodically by qualified third-party cybersecurity experts.
• PCI DSS Compliance: Card and financial information processing complies with Payment Card Industry Data Security Standards (PCI DSS).

While we do everything within our means to protect your data, no system is entirely perfect. You are also responsible for keeping your account password secure and not sharing it with anyone.

Hari88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Our retention policy is as follows:

When the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with your identity.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. hari88 fully respects and facilitates the exercise of these rights.

Hari88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use our platform to help us improve it — for example, the most frequently visited pages.
• Functional Cookies: Remembering your preferences such as language, display settings, and personal preferences to deliver a more personalised experience.
• Analytics Cookies: Used to analyse website traffic and usage patterns for overall service improvement purposes.

You can manage and control cookie settings through your browser settings at any time. However, disabling certain cookies may affect the functionality of the hari88 platform.

Hari88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. All amendments take effect immediately upon publication on the hari88 website.

For significant amendments that affect how we use your personal data, we will endeavour to notify you via an in-platform notice or an email to your registered address. The "Updated" date at the top of this page will always reflect the latest version of our Privacy Policy.

Your continued use of the hari88 platform following any amendments to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the amendments made, you are advised to stop using the platform and contact us to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the hari88 team is ready to assist you at any time.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly within the hari88 platform — the fastest way to get immediate assistance.
• Email: [email protected] — for written enquiries requiring documentation or official confirmation.

We are committed to responding to all privacy-related enquiries within 14 business days of receipt. For more complex requests such as data access or deletion, the process may take slightly longer depending on identity verification requirements.